- If I have a Money Solutions Prepaid MasterCard®, will my money be protected against someone using it without my consent?
- Yes. If someone uses your card without your consent, you are protected against fraud and loss.
- Where can I use my Money Solutions payroll card?
- The Money Solutions Prepaid MasterCard can be used at more than 1 million ATMs and millions of stores around the world. You can use the card to buy anything at any store that accepts debit cards with the MasterCard, Maestro, Cirrus or STAR acceptance marks.
- How much money can I keep on my Money Solutions Prepaid MasterCard?
- You can keep as little as $10 or as much as $5,000 on your card.
- Can I add money to my payroll card in addition to the direct deposit from my employer?
- Yes, you can, as long as the card balance does not go over $5,000. Up to $2,500 can be added to this payroll card at any Green Dot location.
- How do I know how much is available on my card?
- You can check the card's balance and even review card account activity by calling 866-674-0046 or by logging in here. Some ATMs will also let you check your balance.
- What should I do if lose my card or it is stolen?
- Please call a customer service agent immediately at 866-674-0046. We will issue you a new card and transfer the remaining balance to your new card. At your request, we can send it to you overnight for an additional charge.
- Can I use my payroll card to shop online?
- Yes, you can use your payroll card to buy things online. As a reminder, your payroll card is not a credit card. You can only spend as much money as you have available in your card account. Some retailers may ask you for your card's three-digit CVC number. It is located on the back of your card.
- Can I use my card to pay my bills?
- Yes, your payroll card can be used to pay your bills. As a reminder, your payroll card is not a credit card. You can only spend as much money to pay bills as you have available in your account. Some billers may ask you for your card's three-digit CVC number. It is located on the back of your card.
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